Privacy Policy

Privacy Policy Last Updated: September 3rd, 19:41

Welcome to Urban Nomads. This Privacy Policy outlines how we collect, use, and disclose your personal information when you interact with us, including visiting our website (urbannomads.store) and using our services (collectively referred to as the “Services”). Please read this policy carefully to understand our practices regarding your information.

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted here with a revised "Last Updated" date.

2. Information We Collect

We collect various types of information depending on how you interact with our Services:

  • Direct Information: This includes details you provide directly to us, such as your name, contact details, billing and shipping addresses, payment information, account credentials, and any customer support communications.

  • Usage Data: We collect information automatically through your interaction with our Services, such as your IP address, device information, browser type, and browsing behavior. This may involve the use of cookies and similar tracking technologies.

  • Third-Party Information: We may receive information about you from third parties, including service providers like Shopify and payment processors, which help us fulfill orders and provide services.

3. How We Use Your Information

Your information is used to:

  • Provide Services: Fulfill your orders, manage your account, process payments, and arrange shipping.
  • Marketing: Send you promotional materials and tailor advertising based on your preferences and interactions with our Services.
  • Security: Protect our Services and users from fraud and malicious activities.
  • Service Improvement: Enhance our Services and customer support based on your feedback and interactions.

4. Cookies

We use cookies to improve your experience on our Site, run analytics, and customize content. You can manage or disable cookies through your browser settings, though this may affect the functionality of our Services.

5. Disclosure of Your Information

We may share your information with:

  • Service Providers: Vendors who assist us with IT management, payment processing, fulfillment, customer support, and analytics.
  • Business Partners: For marketing and advertising purposes.
  • Legal Compliance: To comply with legal obligations or protect our rights.

6. Security and Retention

We take appropriate security measures to protect your information but cannot guarantee absolute security. We retain your information as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.
  • Opt out of certain data processing activities, including marketing.
  • Request data portability or restrict processing.

You can exercise these rights by contacting us using the information below.

8. International Transfers

Your information may be transferred, stored, or processed outside your country of residence. We use appropriate legal mechanisms to ensure your information is protected.

9. Contact Us

For questions or to exercise your rights, please contact us at:

  • Email: nomad@urbannomadapparel.co.uk

We are committed to safeguarding your privacy and ensuring your experience with Urban Nomads is secure and transparent.